OUR APPROACH TO CONSULTING
Where systems thinking meets community wisdom, and data meets lived experience.
“Consulting is more than delivering reports”
At Sustainya Planning, consulting is more than delivering reports. It’s about building relationships, amplifying voices, and designing with both the present and the future in mind. Our approach is people-centered, data-informed, and outcomes-driven, grounded in the belief that every place tells a story, and every community deserves to shape its own.
Collaborative Discovery
We begin every engagement by listening, really listening. Through stakeholder mapping, empathy interviews, site walks, and storytelling circles, we uncover the hopes, tensions, and histories that shape each project.
Participatory and Inclusive Design
We co-create with those most affected. From community design charrettes to digital engagement platforms, we incorporate tools that ensure meaningful participation across diverse groups, including those with varying literacy levels, genders, and abilities.
Evidence-Based and Context-Sensitive Planning
We draw on research, spatial and non-spatial data, socio-economic indicators, and policy frameworks, but never impose solutions. Our recommendations are grounded in context, including local planning and development laws and regulations, national development priorities, and cultural realities.
Integrated Systems Thinking
We don’t solve in silos. Whether it’s mobility, housing, land use management, food systems, or climate, we approach problems through a cross-sectoral lens, designing solutions that are integrated, not isolated.
Capacity Building and Knowledge Transfer
Our goal is not just to leave behind a report, but to leave behind stronger institutions and informed communities. We offer tailored training, toolkits, and coaching so that local actors can carry the work forward.
Adaptive and Reflective Process
No two projects are the same. We remain flexible and iterative, integrating community feedback, political shifts, and real-time learning into the consulting journey.
Customized Solutions:
Every project is unique, requiring tailored solutions that address specific challenges and capitalize on opportunities. We develop customized strategies and interventions that align with the client’s objectives, considering local context, cultural nuances, and best practices. This approach ensures that solutions are practical, feasible, and effective.
THE OUTCOME WE AIM FOR
- Policy Influence
- Resilient Communities
- Equity-Driven Plans
- Sustainable Growth
- Empowered Institutions
- Inclusive Designs
These six-pillar outcomes ensure that our work is rooted in values, powered by evidence, and shaped by people. It’s how we’ve supported individual clients, local and central governments, international development organizations, and community groups to co-create transformative outcomes, from agro-parks to urban policy.
CONSULTING WITH HEART AND STRATEGY
We are not just planners. We are translators of data, facilitators of tough conversations, and co-authors of a better future.
Whether we’re sitting under a breadfruit tree in rural Jamaica or presenting to a Municipality in a Developed Country, our process remains rooted in partnership, purpose, and place.

